Privacy policy for Anchored in Care by Anchor Mortgage Group. Learn how we collect, use, and protect your personal information under Virginia law and federal regulations.
Privacy policy for Anchored in Care by Anchor Mortgage Group. Learn how we collect, use, and protect your personal information under Virginia law and federal regulations.
Anchored in Care — anchoredincareva.com
Effective Date: April 2026 | Last Updated: April 2026
This Privacy Policy explains how Anchor Mortgage Group (operating Anchored in Care at anchoredincareva.com) collects, uses, and protects your personal information. Please read it carefully before submitting any information through this website.
Anchored in Care is a program of Anchor Mortgage Group, a licensed mortgage brokerage doing business as a DBA of My Community Mortgage (NMLS #2408499). References to "we," "us," or "our" in this policy refer to Anchor Mortgage Group.
| NMLS # | NMLS #
1208 East Little Creek Road, Suite 102, Norfolk, VA 23518
| | anchoredincareva.com
When you submit our contact form, we collect:
We do not collect Social Security numbers, financial account numbers, or credit information through this website. That information is collected separately through a secure loan application process if you choose to proceed.
When you visit anchoredincareva.com, our website hosting platform may automatically collect:
This information is collected through standard web analytics tools and cookies. It is used to understand how visitors use the site so we can improve it.
This website may use cookies — small text files stored on your device. Cookies help the site function correctly and help us understand visitor behavior through analytics. Most browsers allow you to control or disable cookies through your browser settings. Disabling cookies may affect your experience on this site.
We use the information you provide to:
We use automatically collected data to analyze website traffic, improve site performance, and understand how visitors find and navigate the site.
We do not sell your personal information. Ever.
We may share your information in the following limited circumstances:
We may share information with third-party service providers who help us operate our business, including our loan origination system (ARIVE), customer relationship management software, and email platforms. These providers are contractually required to protect your information and may only use it to perform services on our behalf.
If you request a referral to a participating vendor (such as a title company, insurance broker, home inspector, or moving company), we may share your name and contact information with that vendor for the sole purpose of facilitating that service. Participating vendors are independent businesses. Their privacy practices are their own.
If you proceed with a mortgage application, your information will be shared with the lender or wholesale mortgage partner processing your loan. This is required to originate your mortgage and is governed by federal lending laws.
We may disclose your information if required by law, court order, or regulatory authority, or to protect the rights, safety, or property of Anchor Mortgage Group or others.
As a Virginia resident, you have the following rights under the Virginia Consumer Data Protection Act (CDPA):
To exercise any of these rights, contact us at or . We will respond to verifiable requests within 45 days. We will not discriminate against you for exercising your privacy rights.
As a mortgage brokerage, we are subject to the Gramm-Leach-Bliley Act (GLBA). We collect and use nonpublic personal information about you to provide mortgage services and as permitted or required by law. We do not share your nonpublic personal information with nonaffiliated third parties for their marketing purposes. We maintain physical, electronic, and procedural safeguards to protect your information in compliance with federal regulations.
We take reasonable measures to protect the personal information you submit through this website, including:
No method of data transmission or storage is 100% secure. While we work to protect your information, we cannot guarantee absolute security. If you have concerns about transmitting sensitive information, please contact us by phone instead.
We retain your personal information for as long as necessary to respond to your inquiry, originate and service your mortgage loan if applicable, comply with federal and state record-keeping requirements, and resolve disputes. Federal mortgage regulations generally require retention of loan-related records for a minimum of three years.
This website is not directed at children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe a child has submitted information through this site, please contact us immediately at and we will delete it promptly.
This website may contain links to external websites, including websites of participating vendors. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any external sites you visit.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable law. When we make material changes, we will update the effective date at the top of this page. Your continued use of this website after changes are posted constitutes your acceptance of the updated policy.
If you have questions about this Privacy Policy or how we handle your personal information, please contact us:
This Privacy Policy should be reviewed by a qualified attorney before publication. It is provided as a good-faith draft based on applicable federal and Virginia state law as of April 2026.
© 2026 Anchor Mortgage Group. All rights reserved. Anchored in Care is a program of Anchor Mortgage Group, DBA of My Community Mortgage (NMLS #2408499). , NMLS # . 1208 East Little Creek Road, Suite 102, Norfolk, VA 23518. Equal Housing Opportunity Lender. Licensed in Virginia. Subject to credit approval and program guidelines. Lender credits reflected on Loan Estimate and Closing Disclosure. Vendor participation is voluntary and independent.